Shipping

SHIPPING TO 7 COUNTRIES

We are proud to offer international shipping services in the EU. However, there are some locations we are unable to ship to. La Matta also uses the best carriers so that you can track your order in real time after it has been sent to you.

In some cases (extreme order amounts, holidays, strikes etc.) your order may experience delay. In those cases La Matta is completely dependent on its carrier. If your order has been delayed we would like to ask for your understanding.

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

DELIVERY METHOD AND DELIVERY COSTS

In connection with each order, the customer agrees to the valid order, delivery and return terms of La Matta Ky. Shipping costs include postage and packaging.

We deliver orders as a package, the package can be tracked with the shipment ID, which you will receive in connection with the delivery confirmation to your e-mail. At the ordering stage, you can choose Posti’s delivery point or parcel machine as the delivery method or Accordingly to your preference shipping method.

 

FINLAND SHIPPING COST

Service Cost
Pick up from La Matta store 0€
Posti – kotipaketti 5.90€
Posti – postipaketti 7.32€
Matkahuolto – kotijakelu 13.42
Matkahuolto – lähellä-paketti 6.76

*Prices may vary depends on the weight of the package

 

TERMS OF DELIVERY

If the product you ordered is in our warehouse, our estimated delivery time by Posti is about 1-4 working days.

 

DELIVERY TIME

We process orders every day on weekdays. It takes 1 business day to process the order and 1-4 business days for delivery. 

 

ORDER CONFIRMATION

All orders are confirmed by e-mail, stating the price of the order, delivery costs and the ordered products. From the order confirmation you can see e.g.

The products you have purchased with their prices and possible discounts, as well as your own contact and payment information.

To receive an order confirmation, you must provide a valid email address with your order.

SHIPPING TIMES:

Country Shipping time
Austria 4 – 8 Business days
Denmark 1 – 7 Business days
Finland 1 – 4 Business days
Germany 1 – 8 Business days
Netherlands 3 – 8 Business days
Russia 4 – 5 Business days
Sweden 1 – 5 Business days

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

If you have any other questions, please contact us and we will do our best to help you out.

See where your parcel is: Add your tracking number here:

Posti

Matkahuolto

FedEx

UPS

DHL

  • Austria
  • Denmark
  • Finland
  • Germany
  • Netherlands
  • Russia
  • Sweden

Service Cost
Posti – parcel connect home delivery 4-5 days 21.20€
Ups access point standard – mail box 3-8 days 5.90€

*Prices may vary depends on the weight of the package

Service Cost
Ups – standard 4-7 days 29.73€
Ups – express 1-2 days 56.53€

*Prices may vary depends on the weight of the package

Service Cost
Pick up from La Matta store 0€
Posti – kotipaketti 5.90€
Posti – postipaketti 7.32€
Matkahuolto – kotijakelu 13.42
Matkahuolto – lähellä-paketti 6.76

*Prices may vary depends on the weight of the package

Service Cost
Ups – standard 3-8 days 28.30€
Ups – express 1-2 days 45.32€

*Prices may vary depends on the weight of the package

Service Cost
Ups standard – 3-8 days 23.76€
Ups access point standard – 3-8 days 20.05€

*Prices may vary depends on the weight of the package

Service Cost
Posti – ems 4-5 days

 

46.01€

*Prices may vary depends on the weight of the package

Service Cost
Ups – standard 2-3 days 29.73€
Ups – express 1-2 days 56.53€

*Prices may vary depends on the weight of the package